PT Information – AHA Experience


Bus Passenger Information Strategy, Dubai
Alan has recently led the development of a strategy to improve information for existing and potential bus passengers in Dubai, working with WS Atkins Overseas for the Dubai Roads and Transport Authority (RTA). The work included carrying out a study of International Best Practice, conduct of surveys and Focus Groups, and the development of better publicity at bus stops, via the Internet, and via paper leaflets. The project also involved extensive consultation with internal and external stakeholders.

SESTRAN Bus Passenger Information Strategy
In 2008, Alan project-managed the production of a strategy to improve information to bus passengers in a large area of South-East Scotland. This included market research, a best practice review, investigating the potential of new technologies and stakeholder consultation. Alan did this work for Atkins, the client being the South East Scotland Transport Partnership.
Download strategy document (pdf).

Real Time Passenger Information; Monitoring, Edinburgh
While at Colin Buchanan, Alan managed the “After” part of a study for Edinburgh City Council to identify the benefits to bus operators and bus users that the RTPI system provides. This involved conduct and analysis of a comprehensive programme of surveys, which included journey time surveys, passenger interviews, and self completion questionnaires. Alan was responsible for collating and reporting the results.

Public Transport Information was also a key theme in Alan’s recent work with MVA on the Abu Dhabi Bus Masterplan, the Transport for Medway study, and a study for the European HiTrans consortium titled “Qualities required by citizens for high quality Public Transport

Much of Alan’s work forĀ Milton Keynes Development Corporation (1973-1979) and the Scottish Bus Group (1979-1991) involved marketing bus services and improving information, in particular the Scottish Market Analysis Project.